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Your data is never sold
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Last Updated: January 2026
Privacy Protection

Casinoplis Privacy Policy — Our Commitment to Protecting Your Data

At Casinoplis, your personal data matters to us. On this page, we explain in detail — what information we collect, why we collect it, how it is stored, and what your rights are.

Last Updated: January 2026

We Respect Your Privacy

Casinoplis (referred to hereinafter as "we", "us", or "the Platform") is a trusted and secure platform for online gaming users in Bangladesh. We believe your personal data belongs to you — and protecting it is our foremost responsibility.

This Privacy Policy explains what information Casinoplis collects, how it is used, how long it is retained, and what rights you have over your data. By using this platform, you are considered to have accepted this policy.

This privacy policy applies to all use of Casinoplis across every device and platform — including the mobile app, website, and any related services.

What types of information we collect

The following types of information may be collected when you register and use Casinoplis:

Type of Information Example Mandatory?
Identity Information Name, date of birth, national ID number Yes
Contact information Email address, mobile number Yes
Financial information Mobile banking number, transaction history Yes
Technical Information IP address, browser information, device type Automatic
Usage data Gaming history, login times, session data Automatic
Preferences & Settings Language, notification preferences, game preferences Optional

How information is collected

Casinoplis collects information through several methods, each described in detail below:

  • Directly provided information: Information you provide directly when registering, logging in, submitting payment forms, or contacting support.
  • Automatic Collection: Information collected automatically while you use the platform, through cookies, log files, and tracking technologies.
  • Via Third Parties: Information received from payment processors (bKash, Nagad, Rocket) or identity verification providers — used solely to deliver our services.
  • KYC Verification Process: Government-issued ID, photo, or proof of address submitted during account verification.

Casinoplis never collects unnecessary data. Only information required to deliver our services and meet legal obligations is collected.

Why & How We Use Your Information

Casinoplis uses the information it collects for the following purposes — and only these purposes:

  • To create and manage your account and ensure its security.
  • To process financial transactions and verify deposits and withdrawals.
  • To personalize your gaming experience and show you content tailored to your preferences.
  • To inform you about promotions, bonuses, and special offers (with your consent).
  • To prevent fraud, money laundering, and other illegal activities.
  • To provide customer support and resolve your complaints.
  • To meet legal and regulatory obligations.
  • To analyze and improve platform performance.

We do not sell your data to any marketing or advertising company. We never will.

Data Storage & Security Practices

Casinoplis follows the highest industry security standards to protect your data. Our security measures are detailed below:

  • 256-bit SSL encryption: Every data transfer is protected with military-grade encryption.
  • Firewall & Anti-Intrusion System: Active security layers to prevent unauthorized external access.
  • Two-Factor Authentication (2FA): Additional verification is required when accessing your account.
  • Regular Security Audits: A third-party team of experts regularly audits our systems.
  • Restricted access policy: Only authorized personnel can access data on a need-to-know basis.
  • Data Retention Policy: Even after account closure, data may be retained for up to 5 years as required by legal obligations.

Sharing Information with Third Parties

Casinoplis never sells your data. However, it may be shared in the following limited circumstances:

  • Payment Partners: Mobile banking providers such as bKash, Nagad, and Rocket — used solely to process transactions.
  • KYC Service Providers: Approved third-party providers for identity verification.
  • Law Enforcement Agencies: Information may be disclosed to government authorities where required by court order or legal obligation.
  • Business Transfer: In the event that Casinoplis is transferred to another entity, your data may be transferred as well — though the same privacy policy will continue to apply.

Before sharing data with any third party, we verify that they meet our privacy standards. They may only use the data for the specified purpose.

Cookies & tracking technologies

Casinoplis uses cookies on its website to enhance your browsing experience. Cookies are small text files stored on your device.

  • Essential Cookies: Required to maintain login sessions and ensure security — these cannot be disabled.
  • Functional Cookies: To remember your language, settings, and preferences.
  • Analytics Cookies: To analyze platform usage (e.g., Google Analytics — data is anonymized).
  • Marketing Cookies: Only with your consent — to show you relevant promotions.

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may limit certain features of the platform.

Your Data Rights

At Casinoplis, you have full control over your personal data. Your rights are detailed below:

Right to Access

You can request to see what information we hold about you.

Right to rectification

You can contact support to correct any inaccurate or outdated information.

Right to erasure

If you close your account, all data not required by legal obligations will be deleted.

Right to Object to Processing

You can object to the use of your data for specific purposes and request restrictions on its processing.

Data Portability

You can request a download of your data in a machine-readable format.

Marketing Opt-Out

You may opt out of promotional emails or SMS at any time.

To exercise any of your rights, email us at support@casinoplis.ws. We will respond within 30 business days.

Protection of Children's and Minors' Data

Casinoplis is strictly for adults aged 18 and above. We do not knowingly collect or process data from minors.

  • Age is verified at registration. Users under 18 are not permitted to register.
  • If we discover that any data has been collected from a minor, it will be deleted immediately and the account will be closed.
  • Parents and guardians are urged to ensure that minors in their care cannot access this platform.

Privacy policy updates

Casinoplis may update this Privacy Policy as needed. For significant changes:

  • Notifications will be sent to your registered email or mobile number.
  • A clear notice will be displayed on the platform after you log in.
  • The "Last Updated" date at the top of this page will reflect any changes.
  • Continued use of the platform after any changes take effect will be considered acceptance of the updated policy.

Contact us

For any questions, requests, or complaints regarding this Privacy Policy, please get in touch with us:

  • Email: support@casinoplis.ws
  • Response time: Within 30 Business Days
  • Language: Support is available in both Bangla and English

No requests related to personal information will be processed without verifying your identity. This step is taken for your security.

Casinoplis privacy protection: 6 core pillars

Our privacy framework is built on world-class security standards — ensuring your protection at every step.

End-to-end encryption

Every data transfer is secured with 256-bit SSL encryption. No third party can read your information — guaranteed.

Your data is never sold

Casinoplis never sells your personal information to advertisers or third parties. Your data is used solely to provide our services.

Your data, in your hands

View, update, or request deletion of your data at any time. You stay in full control.

GDPR-Compliant Policy

We comply with GDPR, the international data protection regulation, ensuring our privacy practices meet global standards.

Regular Security Reviews

Every three months, external security experts conduct a full audit of our systems to identify and address vulnerabilities.

18+ age verification

A strict age verification process ensures that only adults can access the platform.

Your data is secure — join now

Your privacy is our top priority at Casinoplis. Enjoy gaming in a safe environment and become part of our trusted community.

By registering, you agree to our Privacy Policy and Terms & Conditions you agree.

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